easyPOS, Port Operating System

The centralized pilotage of the management of

EasyPOS fosters efficiently management of ship calls, requests for associated services, transit of goods, including dangerous goods, areas under concession, waste, relations with the port’s customers and invoicing and recovery of port dues.

What does easyPOS do?

EasyPOS is an Enterprise Resource Planning (ERP) solution for port authorities, handling:

Ship calls

Operations management: entry/exit and service requests; real time monitoring; ship services (pilotage, boatage, etc.); technical resources and harbormaster’s register, security, waste management and mapping of water and wharf occupation.

Freight and passenger traffic

EasyPOS collects the freight, fish and passenger manifests, gathering data from various sources—customs and terminal authorities—and enabling port management, including granting of entry/exit permits and timestamping of goods movements.

Invoicing

Automatically connected to port accounting systems, easyPOS offers a multi-currency calculation engine that can be set to implement the port charges system, manage the invoice life cycle (disputes, claims and reminders) and debt collection, and monitor invoice status.

Concessions for various areas and activities

EasyPOS provides the repository of sites divided by zones: berths, warehouses, dock and port area land use plan.
It handles requests and approvals for occupation and monitoring of concession activity and invoicing of spaces used.

Statistics and dashboards

Users have a full database available, including data such as the number of containers, ship calls processed, etc.

They can perform searches using selected criteria: periods, dates, terminal operator, zone, etc. and program periodical statistics reports on operating, operational and financial data.

Customer relations

The CRM section of easyPOS offers a sales and marketing, helpdesk and feedback module to allow customer services teams to automate sales processes, provide a customer support repository and access to analysis charts of opportunities and sales, and monitor and analyze marketing operation success.

What are the benefits of easyPOS?

  • EasyPOS improves ship call management to better serve shipping companies;
  • easyPOS facilitates invoicing to increase Port Authority revenue;
  • easyPOS analyzes activity using high-quality, real-time KPIs;
  • easyPOS automates and optimizes procedures to increase port competitiveness.

Credit: Fred Crandon on Unsplash.